PC General Technician

Western Cape - Permanent

PC General Technician (Workshop) CBD and Richwood (Milnerton)

Computer Technician

Reputable and National company is seeking a PC / Computer General Technician to service and repair PC's, Tablets, Notebooks, PSU's, UPS's, Monitors, Printers and cash registers  in the workshop; however you may be required to go to customers' sites from time to time.

**only apply if you meet the criteria**

***please be advised that should you not be contacted within 7 days of your application; you may deem your application unsuccessful***

Service and repair PC's, Tablets, Notebooks, PSU's, UPS's, Monitors, Printers and Cash Registers 

Provide Technical support to clients when required

Accountabilities include, but are not limited to:

• Complete optimum number of repairs per day according to the specific discipline. Keep to a minimum of 4 per day.

• Complete work within the turnaround time of less than two days.

• Maintain work rate at above 90% of SLA.

• Maintaining a rework rate of below 3%.

• Follow the correct test process for international brands.

• Log test results on the server.

• Accept repairs on System after removing the item from the customer store.

• Follow up with clients awaiting feedback and update the notes on System. 

• Return 100% of test stock to service stores within 2 days from receipt.

• Provide customer support, either telephonic or at the front desk.

 

  • Grade 12 / Matric
  • CompTIA A+
  • Minimum 1 - 2 Years' RELEVANT Experience
  • Service and repair PC's, Tablets, Notebooks, PSU's, UPS's, Monitors, Printers and Cash Registers 
  • To work unsupervised
  • Excellent communication skills and customer care
  • To run diagnostic reports to confirm the quality of repair or that the fault is resolved
  • Attention to detail
  • Analysis
  • Problem solving
  • *must be a SA Citizen*
  • *clear criminal record*
  • *Live in Western Cape and ability to travel to CBD and Milnerton areas*

 

CTC (including Medical and Pension)

Place your Job Specifications here.

Skill Level Required:
1-2 Years
Industry Sector:
Information Technology